Update the dispatcher

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      EXTENSION

      JOB INFO

      PICK UP DATE
      PICK UP TIME
      FROM LOCATION
      VIA 1
      VIA 2
      VIA 3
      TO LOCATION
      JOB NOTE

      VEHICLE

      REGISTRATION
      PLATE NUMBER
      VEHICLE COLOUR
      VEHICLE MAKE
      VEHICLE MODEL
      VEHICLE DESCRIPTION
      PLATE EXPIRY DATE
      VEHICLE INSURANCE EXPIRY DATE
      VEHICLE MOT EXPIRY DATE
      VEHICLE ROAD TAX EXPIRY DATE
      VEHICLE TYPE
      INSURANCE NUMBER

      ACCOUNT

      NAME
      USER PASSWORD
      ADDRESS 1
      ADDRESS 2
      ADDRESS 3
      POSTCODE
      CITY
      ACCOUNTING PERIOD
      CREDIT LIMIT
      CURRENT CREDIT
      TAX PERCENTAGE

      RECURRENT JOBS

      ORDER PICK-UP TIME FROM LOCATION TO LOCATION FREQUENCY DAYS

      CALLS ON HOLD

      HH
      MM
        Incoming Calls
        Driver Status
        Available 0
        Pickup 0
        Dropoff 0
        On break 0


              PRI
              STATUS ORDER PRI PICK-UP TIME CALL SIGN NAME PHONE FROM LOCATION TO LOCATION DIS FAR ORIGIN
              ID First Name Last Name Mobile Telephone Email Pin Last Journey Account Status Recurrent
              ID First Name Last Name Mobile Telephone Email Pin Last Journey Account Status Recurrent
              ID Nickname First Name Last Name
              ID Nickname First Name Last Name

              INFORMATION

              NICKNAME
              FIRST NAME
              LAST NAME
              HOME ADDRESS
              HOME POSTCODE
              DRIVER MOBILE
              DRIVER LICENSE
              EMAIL
              DATE JOINED
              NI NUMBER
              VEHICLE REG.
              PIN
              DATE LEFT
              GENDER
              STATUS

              DOCUMENTS

              ID Registration Plate Number Make Model Colour Description Plate Expiry Insurance Expiry MOT Expiry Road Tax Expiry Vehicle Type Insurance
              ID Registration Plate Number Make Model Colour Description Plate Expiry Insurance Expiry MOT Expiry Road Tax Expiry Vehicle Type Insurance
              ID Name Password Address 1 Address 2 Address 3 Postcode City Acc Period Credit Limit Current Credit Tax % Note Status
              ID Name Password Address 1 Address 2 Address 3 Postcode City Acc Period Credit Limit Current Credit Tax % Note Status

              ADDRESS

              1ST LINE OF ADDRESS *
              2ND LINE OF ADDRESS
              3RD LINE OF ADDRESS
              CITY/TOWN *
              COUNTY
              POSTCODE *
              LATITUDE & LONGITUDE

              Operator Areas

              Add New Area (Step 1: Search new area.   Step 2: Create a polygon.  

              Step 3: Name the area.   Step 4: Save)

              Operator Area Routes Table

              ID From Area To Area Title Price Status

              Price per Minute

              Minimum Price

              ID From To Rate Date Created
              ID From To Rate Date Created
              ID Uplift Type Time From Time to Uplift Percent Date Created Operator Id
              ID Uplift Type Time From Time to Uplift Percent Date Created Operator Id

              Block Duration (minutes)

              Price per Block

              Minimum Duration (minutes)

              Free waiting Time (minutes)

              Cost Extra Waiting Time

              Uplift on Hourly Rates

              Vehicle Type Percentage
              Vehicle Type Percentage

              Coverage Areas

              Title

              Coverage Area Radius Table

              ID From Area To Area Title Price Status

              Select Time Period

              Total Jobs

              Total Pages

              STATUS ORDER TIME CALL SIGN NAME PHONE FROM LOCATION TO LOCATION DIS FAR ORIGIN
              STATUS ORDER TIME CALL SIGN NAME PHONE FROM LOCATION TO LOCATION DIS FAR ORIGIN

              Select Time Period

              Total Jobs

              Total Pages

              STATUS ORDER TIME CALL SIGN NAME PHONE FROM LOCATION TO LOCATION DIS FAR ORIGIN
              STATUS ORDER TIME CALL SIGN NAME PHONE FROM LOCATION TO LOCATION DIS FAR ORIGIN

              Select Time Period

              Total Jobs

              Total Pages

              STATUS ORDER TIME CALL SIGN NAME PHONE FROM LOCATION TO LOCATION DIS FAR ORIGIN
              STATUS ORDER TIME CALL SIGN NAME PHONE FROM LOCATION TO LOCATION DIS FAR ORIGIN

              Select Time Period

              Operator Base Address

              Operator Base Coordinates (Current)

              Route Optimization options:

              Coverage Radius:

              Country Codes:

              Currency:

              Timezone

              Distance Unit

              Vehicle types list (Main)

              Can do jobs for

              Commission % (CASH)

              Commission % (CARD)

              Commission % (ACCOUNT)

              INVOICE FOOTER

              ACCOUNT NAME
              ACCOUNT TITLE
              BANK NAME
              BRANCH NAME
              ACCOUNT NUMBER
              SORT CODE
              SWIFT CODE
              IBAN #
              BANK ADDRESS
              COMPANY REGISTRATION #
              VAT REGISTRATION #
              PAYMENT DUE
              ID VEHICLE TYPE ADDIITIONAL COMMISION (%)
              ID VEHICLE TYPE ADDIITIONAL COMMISION (%)

              DRIVER DOCUMENT TYPES

              ID TITLE MANDATORY EXPIRING
              ID TITLE MANDATORY EXPIRING

              VEHICLE DOCUMENT TYPES

              ID TITLE MANDATORY EXPIRING
              ID TITLE MANDATORY EXPIRING
              ID CODE AMOUNT VALID FROM VALID TO MULTI USE
              ID CODE AMOUNT VALID FROM VALID TO MULTI USE

              Select Driver ID

              Select Time Period

              Day / Date Cash Fixed Cash Meter Card Fixed Card Meter Account Fixed Account Meter Total Jobs
              Day / Date Cash Fixed Cash Meter Card Fixed Card Meter Account Fixed Account Meter Total Jobs

              Select Driver ID

              Select Time Period

              Day / Date Cash Fixed Cash Meter Card Fixed Card Meter Account Fixed Account Meter Total Revenue
              Day / Date Cash Fixed Cash Meter Card Fixed Card Meter Account Fixed Account Meter Total Revenue

              Select Driver ID

              Select Time Period

              Day / Date Phone / VOIP iOS App Android App Website Kiosk Total Jobs
              Day / Date Phone / VOIP iOS App Android App Website Kiosk Total Jobs

              Select Driver ID

              Select Time Period

              Fare Revenue Total

              Trip Total

              Drivers Total

              Date Fare Revenue # Trip Avg. Fare/Trip # Drivers Avg. Trips/ Driver
              Date Fare Revenue # Trip Avg. Fare/Trip # Drivers Avg. Trips/ Driver

              Select Driver ID

              Select Time Period

              Fare Revenue Total

              Trip Total

              Date Driver ID Fare Revenue # Trip Avg. Revenue/ Trip
              Date Driver ID Fare Revenue # Trip Avg. Revenue/ Trip

              Select Driver ID

              Select Time Period

              DATE DRIVER ID ONLINE HOURS # ACCEPTED # NOT ACCEPTED # CANCELLED
              DATE DRIVER ID ONLINE HOURS # ACCEPTED # NOT ACCEPTED # CANCELLED
              STATUS ORDER PRI PICK-UP TIME CALL SIGN NAME PHONE FROM LOCATION TO LOCATION DIS FAR ORIGIN

              Select Driver ID

              Select Time Period

              Select Time Period

              STATUS ORDER PRI PICK-UP TIME CALL SIGN NAME PHONE FROM LOCATION TO LOCATION DIS FAR ORIGIN RATING
              STATUS ORDER PRI PICK-UP TIME CALL SIGN NAME PHONE FROM LOCATION TO LOCATION DIS FAR ORIGIN RATING
              2
              1

              Select Account

              Select Time Period

              Order No. Date & Time Passenger Name Pick-up Drop-off Fare incl. waiting time
              Order No. Date & Time Passenger Name Pick-up Drop-off Fare incl. waiting time

              Select Driver ID

              Select Time Period

              Order No. Date & Time Passenger Name Pick-up Drop-off Fare incl. waiting time
              Order No. Date & Time Passenger Name Pick-up Drop-off Fare incl. waiting time

              Please enter a valid card to continue using system

              If you would like customised passenger apps or booking website/ widget, please contact us with your requirements

              CARDS ON FILE
              Expiry Date Last Four Digits
              Expiry Date Last Four Digits
              LIST OF INVOICES
              Reference From To Amount Status
              Reference From To Amount Status

              August 2016 Release:

              Separate Dashboard tab for key performance indicators like, your Revenue, Earnings, Trips, Drivers.

              Redesigned forms for better user experience

              Various interface and design improvements

              July 2016 Release:

              Set up an alternate vehicle. This feature will, for example, let a minibus accept a car job if set up so

              Set up different commission rates for Cash and Account jobs

              Set up Coverage Radius, where from you would like to accept the jobs

              June 2016 Release:

              Ability to generate Account Invoices with just one click

              Ability to generate Driver Statements with just one click

              Ability to email Account invoices and Driver Statements to your account customers and drivers

              May 2016 Release:

              Ability to email a job to any specific driver using job pop-up

              Find help about any feature or send a ticket through support tab

              Double click on a driver record to see the associated vehicle type

              Display local currency based on the location of the company's base.

              April 2016 Release:

              Ability to set routes based on distance, time, time with traffic and time avoiding closures

              Graphic representation of reports

              March 2016 Release:

              Address auto-complete based on location of the company's base

              Ability to login as Operator, Manager, Admin to see only relevant tabs and information

              Improved driver status and jobs status with simple colour representation

              February 2016 Release:

              Uplift pricing screen to add different pricing for different vehicle types. The uplift pricing can be set up for specific time span

              Assign future jobs to any specific driver

              Ability to manually override the price quoted at the enquiry stage

              January 2016 Release:

              Jobs summary report by payment type, revenue and booking source

              Revenue report for company and drivers

              Driver activity report

              Ability to download reports as excel or pdf file and print

              1. To login, please go to: http://matriksdispatch.azurewebsites.net/login.html

              2. Your unique Username and Password are emailed to you.

              3. Please make sure to use Google Chrome as your web browser.

              4. Once you are logged in, please go to Admin > Settings > Base Settings to set your base location.

              5. If you forgot your password or face any issue with login, please email us at info@matriks.co.uk.

              Screenshot #1. Login page

              1. To add a driver, please go to Manage > Vehicles > Add

              2. Fill in all the info in the "Add Vehicle Form". Press "Add new Vehicle".

              3. You can select vehicle colour and make from the drop down menu.

              4. Once the vehicle is added, it can be assigned to the driver. Remember, drivers without vehicles will not show on the map and cannot receive bookings.

              5. For any questions, please get in touch at info@matriks.co.uk

              Screenshot #2. Vehicle page
              Screenshot #3. Vehicle Add Form

              1. To login, please go to:http://matriksdispatch.azurewebsites.net/login.html

              2. Fill in all the info in the "Add driver form". Press "Add new Driver".

              3. There will be 4-digit pin generated by the system. Your drivers will be able to login in to their driver apps using their email address and this pin number.

              4. You will be able to manage all your drivers under Manage > Drivers tabs. You can add, edit, search, activate and deactivate drivers.

              5. Once the driver's profile is set up with a vehicle assigned, drivers can log in to the driver app and start receiving bookings.

              5. Once the driver's profile is set up with a vehicle assigned, drivers can log in to the driver app and start receiving bookings.

              Screenshot #4. Drivers page
              Screenshot #5. Drivers Add Form

              On Demand (Now) Booking

              1. Enter Pick up address and Drop off address. Drop off address is optional. Matching addresses will populate as you type in.

              2. Press Enquiry button at the bottom, and system will show you the ETA of a driver to pick-up, the fare, distance of the trip and route line on the map.

              3. You will then see two buttons - Dispatch and Reject. Press Dispatch, if customer wishes to go ahead with the booking or Reject to clear the booking screen.

              4. For a new customer, you may add the name, phone and email. System will save and auto-populate these details, when the same customer make a booking next time.

              Advance (Future) Booking

              Select Date and Time in the top fields for future bookings.

              Account Booking

              Enter Account name and associated PIN number for your account customers.

              Repeat Booking

              To create a copy of a booking, tick the check-box next to the time field on top of the booking panel.

              Recurrent Bookin

              Tick the check-boxes next to 'Days' at the bottom to make a recurrent booking on selected day(s). You can also set the frequency like 'first Monday of each month'.

              Screenshot #6. Booking page

              1. Select any booking from your current or advance jobs' table.

              2. Click update button and you will see a pop-up with the details of the job you want to update.

              3. Make the required changes, and press Update to implement the changes.

              4. For any clarifications, please get in touch at info@matriks.co.uk

              Screenshot #7. Update page
              Screenshot #8. Update Form
              Screenshot #10. Update Expanded Form

              1. By default the system will add the job in auto dispatching queue under the current table or advance table depending if its 'Now' or 'Future' job.

              2. You can select Hold from the drop down menu (highlighted in red). This job will not be dispatched, until you assign it to any specific driver.

              3. You can also select and assign the job to a particular driver from the same drop down menu.

              4. Available (0) next to the drop down menu shows how many drivers are available to take a booking

              5. For any questions, please get in touch at info@matriks.co.uk

              Screenshot #11. Auto Dispatch Option
              Video #1. Dispatching a job
              Video #2. Zoom Taxi Dispatch System App Preview

              1. On the main Operator page, you will see the jobs table with different tabs:

              Current (grey rows): Under this tab, you will see all the jobs, waiting to be allocated

              Allocated jobs (light green rows): Under this tab, you will see all the jobs that are assigned to the drivers, and drivers are on their way to pick the customer up

              Enroute (dark green rows): Under this tab, you will see all the jobs where a customer is picked-up and enroute to the destination

              Completed (green rows): Under this tab, you will see all the jobs that are successfully completed

              Cancelled (red rows): Under this tab, you will see all the no-show or cancelled jobs by the customer

              Missed (red rows): Under this tab, you will see all your missed jobs due to non-availability of drivers. This information will give you an idea about your potential revenue, if you had more drivers to meet the demand.

              Expand: This button will open the table in a new tab to give you a better view of all the jobs in one page.

              2. Search bar above the jobs table will help you to search any particular job by typing the name / address / order number. The smart search feature will populate the results matching the characters you type.

              3. Print, PDF, Excel: These buttons let you print any list of jobs, or export the list in PDF or excel format.

              Screenshot #12. Table page

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